FluentSupport

Fast in-dashboard customer support helpdesk with unlimited agents, custom ticket fields, and automated triage.

• Official Website: fluentsupport.com
• Primary Category: Email Newsletters & Marketing Automation
• License / Pricing: Paid

Overview

FluentSupport turns WordPress into an ultra-fast, single-page customer support helpdesk. Powered by Vue.js, support agents can respond to customer inquiries, assign tickets, manage custom tags, and trigger workflow automations with sub-second response times.

Key Features

• Single-page application (SPA) agent dashboard delivering near-instant ticket navigation
• Unlimited customer support agents and support mailboxes with no per-user pricing
• Automated ticket routing, canned responses, internal private notes, and ticket collision alerts
• Direct customer purchase history lookup for WooCommerce, FluentCart, and EDD

Developer Usage & Code Examples

// Trigger automated support ticket via PHP
fluent_support_create_ticket([
    'title'       => 'Urgent: License key reset requested',
    'customer_id' => $user_id,
    'priority'    => 'critical'
]);

Tags & Taxonomy